What is Kroger Feedback Survey?
The Kroger Feedback Survey is an online customer satisfaction survey offered by Kroger, one of the largest grocery retail chains in the United States. The purpose of this survey is to collect valuable feedback from customers on their shopping experience at Kroger stores. By participating in the survey at www.krogerfeedback.com, you help Kroger improve their products, services, and overall customer satisfaction.
What are the Rewards for Doing Kroger Feedback Customer Satisfaction Survey?
The rewards for completing the Kroger Feedback Survey are enticing. Upon completion of the survey, you will have a chance to win one of the following:
- A grand prize of $5,000 in Kroger gift cards
- One of 100 first prizes, each consisting of a $100 Kroger gift card
These rewards are given out through a random drawing, and participating in the survey increases your chances of winning.
KrogerFeedback.Com Survey Requirements
To participate in the Kroger Feedback Survey, you must fulfill the following requirements:
- You must be at least 18 years of age.
- You need a recent Kroger store receipt with a survey invitation code printed on it. This code is typically found at the bottom of the receipt.
- A device with internet access is required to complete the survey online. This can be a computer, smartphone, or tablet.
- Basic understanding of English or Spanish is necessary as the survey is available in these two languages.
By adhering to these requirements, you can ensure a seamless experience while taking the Kroger Feedback Survey and enhance your chances of winning attractive rewards.
How to Participate in Kroger Feedback Survey?
To participate in the Kroger Feedback Survey, first, visit the official survey website at www.krogerfeedbacke.com. On the homepage, you will find fields where you can enter the relevant information from your recent Kroger store receipt. This information includes the Entry ID, Date, and Time of your visit. Make sure to have your receipt handy to accurately input these details.
Start KrogerFeedback.Com Survey
Once you have entered the required information, click the “Start” button to begin the survey. The KrogerFeedback Survey will ask you various questions about your recent experience at the Kroger store. It is important to be honest and detailed in your responses, as this will help Kroger improve their services and offerings.
As you progress through the survey, you may encounter questions related to the store’s cleanliness, staff friendliness, product availability, and overall satisfaction with your visit. Some questions may allow for open-ended responses, giving you an opportunity to share your thoughts or concerns in more detail.
Upon completing the survey, you may be asked to provide your contact information, such as your email address or phone number. This information is used to enter you into a monthly drawing for a chance to win Kroger gift cards. The Kroger Feedback Survey also awards Fuel Points to survey participants, which can be redeemed at participating Kroger gas stations.
Remember, you must be at least 18 years of age to participate in the Kroger Feedback Survey. So, visit www.krogerfeedback.com after your next Kroger store visit and help the company improve its services for you and other customers. Good luck, and happy shopping!
How to Contact Kroger Feedback Support?
If you ever need assistance while participating in the Kroger Feedback Survey, you can easily reach out to the Kroger Feedback Support team through various contact methods provided by the company. In this section, we will guide you on how to obtain Kroger’s contact details, including their telephone number and address.
Where can I find Kroger’s feedback phone number?
Kroger has established a dedicated customer care hotline for their survey participants. You may contact their support team through this telephone number: 1-800-KRO-GERS (1-800-576-4377). The hotline is operational at specific hours, so make sure to call them during their availability.
- Monday to Friday: 8:00 AM – 12:00 AM (EST)
- Saturday and Sunday: 8:00 AM – 9:30 PM (EST)
When contacting Kroger Feedback Support, make sure you have your survey code and any relevant information handy to expedite the resolution of your concerns. If it is more convenient for you, Kroger’s customer care also handles various queries and issues through the following methods:
- Email: To send an email, simply visit their contact page at kroger.com/customercomments and fill in the form with the necessary details related to your concern or inquiry.
- Mail: If you prefer to send physical correspondence, you can mail your concerns or inquiries to the following address:
The Kroger Co. Corporate Office 1014 Vine Street Cincinnati, Ohio 45202-1100
Remember, when seeking assistance for your Kroger Feedback Survey concerns, Kroger’s customer care representatives are here to help you in a prompt and efficient manner, ensuring that your experience remains satisfying and valuable.
Are there any common complaints about the Kroger Feedback survey?
While many customers find the Kroger Feedback survey accessible and easy to complete, some common complaints do arise occasionally.
One of the main issues is the length of the survey. Some customers find it too long and time-consuming, which can lead to a drop-off in participation. However, it’s essential to keep in mind that this survey aims to gather valuable feedback to improve customer experience in Kroger stores.
Another complaint is related to technical problems. Users might face issues while trying to access the survey website or while submitting their responses. In such cases, clearing cache and cookies on your browser, or using a different browser altogether, can help resolve the issue.
Some participants also express dissatisfaction with the survey rewards. While the chance to win gift cards and bonus points is a great incentive, some customers feel that the odds of winning aren’t very high. Nevertheless, it’s important to remember that the primary focus of the survey is to help Kroger improve their stores and services, and the rewards are a gesture of appreciation for your time and effort.
Lastly, some customers find the entry requirements rather limiting. To participate in the survey, you must have a valid Kroger receipt with a survey invitation. This excludes customers who may have lost their receipt or didn’t receive an invitation. Keep track of your receipts and make sure to check them for the survey invitation upon visiting a Kroger store.
Contents of the Article
- What is Kroger Feedback Survey?
- How to Participate in Kroger Feedback Survey?
- How to Contact Kroger Feedback Support?
- Are there any common complaints about the Kroger Feedback survey?